ERP for service companies

When it comes to the service sector, success is about how you can attract and retain customers , while ensuring that the activities you perform are profitable. Therefore, it is necessary to ensure that you are better than your competitors in terms of customer relationship management and project deadlines . These can be obtained with an ERP system that’s capable of providing you with a complete overview of the client’s activities, requirements and projects. The ERP system that we offer integrates the financial and customer management component, which adds cost tracking capabilities , automation of service and time management, making it the perfect solution for service companies.

Here are some of the challenges that companies from the service sector need to face:

erp servicii sistem erp pentru servicii

Maintaining an excellent relationship with existing clients while signing new contracts

erp servicii sistem erp pentru servicii

Increasing customer’s demand for expanding the service offerings

erp servicii sistem erp pentru servicii

Ensuring customer’s loyalty and receiving references by delivering on time and budget

erp servicii sistem erp pentru servicii

Providing competitive prices while maintaining profitability

The ERP for Services system automates sales, marketing
and service processes, while ensuring:

You have visibility and control over your relationship with clients, as well as over the tasks, activities and expenses associated with the projects

Automates operations such as invoice issuance, receivables tracking and communication with clients

Keeps your customers satisfied and your employeess productive

You have access to critical information on financial data and can use resources involved in the project

With SeniorERP you can discover the problems in time, prevent delays and increased costs, while ensuring interactions of the highest quality with your customers

For simple service activities

The ERP system provides easy ordering and billing processes, as well as workflows that integrate customers, accounting information and financial reporting.

For service companies that work with projects

The ERP system manages budget management operations, calendars, billing, profitability analysis, and reporting for every project.

For service companies that provide customer support

The ERP system effectively manages service-based activities, including ticket voucher management and contract management.

For the service companies that offer

Repairs, maintenance and manage collateral and / or billable parts that require storage, the system manages acquisition, storage, and billing.

What SeniorERP clients say:

The only way a medium sized company such as Ati Barba can survive is by having a reliable software that protects our information, alerts us when something is wrong, provides us with account records’ security and an overview of business, and the integrated solution from Senior Software fulfils these conditions.

Ludovic Barta, General Manager Barta Ati - important distributor and retailer of beverages, cigarettes, sweets and coffee from Satu Mare

When the old accounting program failed to meet our requirements, we began to look for more efficient solutions in terms of data operations and exploitation. The presentation that has been made professionally by Senior Software has convinced us that SeniorERP will solve many of the problems we face

Jecu Cristian, General Manager Interada

See how SeniorERP fits your business model!

Choose the solution that successfully covers the needs of people from every department, from human and financial resources to sales, project management and customer support

Choose SeniorERP Integrated with:

Business Intelligence is a highly intuitive reporting and analysis system that provides relevant and accurate information to the right people at the right time. With the help of the BI system, anyone can create their own reports, without resorting to dedicated technical staff who can process data and present them in a unitary format.

The system is developed on the Tableau Software platform, the world’s leading provider of data analysis and data viewing solutions, currently used by over 61,000 companies in over 50 countries.

More than 200 companies have so far chosen the Business Intelligence system.

Find out more here!

SFA is the perfect solution for consumer goods distributors. The system automates the entire workflow , from the preparation of the visit to the analysis and optimization phase, making field visits more profitable than ever.

In just 5 steps you get the maximum results at the point of sale:

  1. Plan the day-to-day activities of the teams on the field
  2. Increase the motivation and accountability of sales representatives
  3. Increase product availability and promotional efficiency
  4. You respond promptly to your customers’ requests
  5. You are always one step ahead of the competition

Find out more about the SFA solution!

E-commerce is a customizable ecommerce platform that automatically adapts to any device , desktop or mobile. Depending on the specifics of your business, you can choose between:

  • B2C or online store for sale to end customers
  • B2B portal, for sale to companies
  • Prospect generation portal for high value services / products

Some of the advantages of the Senior Software E-commerce platform are:

  • It’s a 100% customizable platform
  • It is natively integrated with SeniorERP
  • It can integrate with other ERP solutions
  • You benefit from periodic platform upgrade
  • Importing product lists is free of charge
  • Includes SEO optimization services

Find out more here!

HR is the full human resource management solution , which manages the entire employee’s evolution cycle from recruitment to retirement.

The benefits of the HR solution are:

  • Considerable savings of time and money
    Because you have all the information in the same place
  • Increased response speed
    To any changes regarding your employees
  • Improved internal communication
    Intre angajati, respectiv intre angajati si manageri
  • Increased transparency of HR processes
    The data can be accessed easily

Find out more!

Communication via EDI (Electronic Data Interchange) replaces fax or paper submission of various documents using XML formats based on widely accepted standards. EDI is used by industry vendors to streamline the exchange of operational documents with partners and vendors , but especially by the major International Key Accounts (IKA) chains. Standard documents used in day-to-day work with partners can be transmitted with minimal human intervention, automating processes and information flows.

Why to use EDI?

  • Significantly reduces your costs and working time
  • Decreases the number of errors caused by document handling
  • Transactions are much faster and safer
  • Increases the speed of inventory rotation and uses storage space more efficiently
  • You get increased reporting performance and accuracy in taking orders