The Top Market distributor delivers 20% more orders with the transport planning software

Top Market, a beverage distributor in Romania, increased the order – deliveries conversion rate by over 20%, and the accuracy level of these operations exceeded the 99% threshold. These are just some of the benefits gained within the company after using the TMS solution – the delivery optimization system, from Senior Software.

The beverage distributor Top Market from Cluj reduced logistics costs, optimized transport routes and increased the order – delivery conversion rate by over 20%, since using the Transport Management System (TMS) from Senior Software. Additionally, the number of errors has decreased considerably and customer relations have been improved.

With a turnover of over 20 million euros and a 25 years experience, Top Market serves the counties of Maramureș and Satu Mare, the company being a top distributor on the FMCG market in Romania. Top Market operates 3 logistics warehouses and a fleet of 43 freight vehicles with a payload between 1.3 and 11 tons.

Some of the first results noticed by Top Market after using the TMS system from Senior Software include:

Over 99% accuracy in order-to-delivery conversion, compared to 80% before

More than 20% increase in the order-to-delivery conversion rate

Automatic order planning, customized according to various criteria / restrictions

Optimizing transport routes

Real time information

Transparency in daily activities and delivery optimization

Reducing total costs of delivery

Reducing route planning and delivery times

Improve customer relations and internal communication

“Synchronize route planning with the clients’ work schedules”

The Top Market team talked about the gained benefits and how the day-to-day activity has evolved since the company uses the delivery optimization software from Senior Software.

The TMS solution offered by Senior Software allows you to synchronize route planning with the clients’ work schedules, thus getting an advantage in customer relationships and an efficient communication between the logistics department and the final customer.

In route planning, the solution takes into account the client’s GPS coordinates, the client’s work schedule, the allocated time for loading and unloading goods both at the customer and in the warehouse, the fleet capacity and the tonnage for each individual vehicle, the driving times for Category C drivers, where the legislation requires a specific schedule.

Crew planning is done the night before, so that the next day everyone knows what their activity is for the whole day, the clients, the times and the route. The system allows efficient communication between the route operator and the distribution crews.

- said Simina Costin, Operations Manager.

“Senior Software’s TMS solution has opened new horizons for us”

Due to the automation and flexibility provided by the TMS software, Top Market efficiently plans and executes delivery processes. With the solution for transport management and deliveries optimization, the distributor currently manages to deliver the goods in a shorter time and with minimum costs.

In terms of savings directly from the transport management system, we gained a 3% reduction of fuel consumption and a 2% increase in loading efficiency, while the conversion of orders-deliveries had an improvement of over 20%. Sure, the percentages seem small, but we have to consider that in a single month, in full season, we do about 90,000 kilometers, which means about twice the Earth’s Equator length. Senior Software’s TMS solution has opened new horizons for us. We made an inspired choice with this system.

- said Marin Tarta, Executive Director.